Support
Contact Us
Get in touch
For any question about City Explorer — general enquiries, feedback, press, or help with your account — email info@cityexplorer.live and we’ll get back to you within one business day.
Common questions
Many answers are already in the Help Centre — streaming, donations, subscriptions, and getting started.
Businesses
Want your venue live on City Explorer? See City Explorer for Business for plans and features, or email us at info@cityexplorer.live to talk it through.
Reporting content
To report a stream, chat message, or user, use the in-app report option — reports go straight to our moderation team and are reviewed within 24 hours. For anything urgent, email info@cityexplorer.live.